Legal
Refund & 30-Day Guarantee
Effective Date: [EFFECTIVE DATE]
[BUSINESS NAME] stands behind its products. If you are not satisfied, this policy explains how to request a refund under our 30-day guarantee.
30-Day Guarantee
If you are not happy with your purchase, you may request a refund within 30 days of the delivery date.
Order Processing Time
Orders are processed within [ORDER PROCESSING TIME] of being placed, excluding weekends and holidays.
How to Request a Refund
To start a refund, email [CUSTOMER SERVICE EMAIL] with your order number and the reason for your request. We will respond with return instructions within [RESPONSE TIME].
Return Requirements
[ADD RETURN REQUIREMENTS — e.g., whether unused or used product is accepted, whether original packaging is required, and any customer-paid return shipping.]
Return Restrictions
[ADD ANY RETURN RESTRICTIONS — e.g., final-sale items, subscription orders, or applicable time limits.]
Refund Processing
Approved refunds are issued to the original payment method within [REFUND PROCESSING TIME] of receipt of the returned item, where applicable.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact [CUSTOMER SERVICE EMAIL] with photos and your order number for a replacement or refund.
Shipping
See our Shipping Policy for details on processing times, methods, and rates.
Contact
Questions? Email [CUSTOMER SERVICE EMAIL].